Nezaton Products
Customer Service Automation Software for Every Channel
Four products. One platform. Pick the channel your customers are already on — website, Instagram, WhatsApp, or email — and deploy an AI assistant that replies, captures leads, and books appointments automatically.
Our Products
Each product is built for a specific channel. Click to learn more.
Website AI Chatbot
For businesses with a website
A chatbot embedded directly on your website that answers visitor questions, captures contact details, and books appointments automatically.
Best for: Clinics, agencies, service businesses, e-commerce
Learn more →Instagram DM AI
For businesses active on Instagram
Automatically replies to Instagram DMs within seconds. When a customer sends a photo of a product, the AI recognises it from your catalog and replies with the details. Takes orders for product businesses.
Best for: Fashion brands, food businesses, creators, salons
Learn more →WhatsApp AI
For businesses that receive WhatsApp inquiries
Handles incoming WhatsApp messages at any hour. Answers questions about your business, collects customer details, and schedules appointments or takes orders.
Best for: Vehicle services, home services, B2B businesses
Learn more →Email AI
For businesses managing email inquiries
Reads incoming emails and generates professional replies based on your business information. Handles common queries so your team focuses on complex ones.
Best for: Financial services, consultancies, support teams
Learn more →Every Product Includes
These features come built-in with every Nezaton product.
Lead Capture
Automated lead capture collects customer names, email addresses, and phone numbers from conversations.
Appointment Booking
Appointment booking automation lets customers book available slots through the AI without back-and-forth messages.
Human Handoff
When a query is too complex, the conversation is handed to your human agent instantly.
Conversation Dashboard
Every message, lead, and appointment is visible in one place on your dashboard.
Photo Recognition
On Instagram and WhatsApp, the AI recognises product photos your customers send and matches them to your catalog.
Works 24 / 7
Your AI responds instantly at any time — even outside business hours.
Not Sure Which Product to Start With?
Try the live demo — it simulates all four products so you can see exactly how the AI responds before you buy. No account needed.