WhatsApp AI
Handle Every WhatsApp Inquiry Automatically — At Any Hour
An AI assistant connected to your WhatsApp Business number that replies to customer messages within seconds, books appointments or takes orders, recognises product photos, captures contact details, and escalates complex conversations to your human team — without any manual effort.
- ✓Replies to every WhatsApp message within seconds
- ✓Books appointments or takes orders right in the chat
- ✓Captures customer name, phone, and service request
- ✓Hands off to your team with full conversation context
- ✓Works with your WhatsApp Business number via the Meta Business API
98%
WhatsApp message open rate
Higher than any other channel
#1
Most used messaging app in India
Your customers are already on it
24/7
AI available without any staff
Never miss a customer message again
What the WhatsApp AI Does
Most businesses lose WhatsApp leads because they can't reply fast enough. The WhatsApp AI solves this completely.
Instant Message Replies
Every incoming WhatsApp message gets an AI reply within seconds — day or night, weekday or holiday.
Appointment Booking
Customers describe what they need, the AI asks for their preferred time and books the slot — all within the WhatsApp conversation.
Lead Capture
Name, phone number, and service request are captured automatically from every conversation and saved to your dashboard.
Human Handoff
When a query is beyond the AI or the customer requests a human, the conversation is instantly escalated to your team with full context.
Business-Aware Replies
Add your services, pricing, FAQs, and custom instructions. The AI replies based on your actual business — not generic answers.
Home Pickup Support
Service businesses can enable home pickup conversations — the AI captures the address and confirms the booking automatically.
How It Works
Setup takes under 10 minutes from your Nezaton dashboard.
01
Connect Your WhatsApp Business Number
In your Nezaton dashboard, go to product settings and enter your WhatsApp Business API credentials — your Phone Number ID and permanent access token from Meta (Business Account ID is optional). Then add the webhook link shown in your dashboard to your Meta app.
02
Add Your Business Information
Enter your services, pricing, FAQs, working hours, and any custom instructions about tone. The AI learns everything about your business and uses it to reply accurately.
03
Customers Message You — AI Replies Automatically
From this point, every WhatsApp message your business receives gets an AI reply within seconds. Your team only steps in when the AI escalates a conversation.
Requirement: WhatsApp AI requires a WhatsApp Business account connected via the Meta Business API. Your Nezaton dashboard guides you through the connection step by step. If you need help, our support team is available.
Who It Works For
Any business that receives customer inquiries or bookings through WhatsApp.
Vehicle Service Center
Customer messages asking about car wash or AC service. AI replies with pricing, asks for vehicle type and preferred slot, and books the appointment.
Home Services Business
Customer asks about plumbing, cleaning, or repair. AI captures their address, service needed, and preferred time — and confirms the booking.
Clinic or Doctor
Patient messages asking about consultation. AI provides timings, captures their name and concern, and books the appointment.
Retail or Product Business
Customer asks about product availability, pricing, or delivery, or sends a photo of an item. AI answers from your catalog, takes the order in the chat with a summary and total, and sends status updates when you confirm or cancel it.
Pricing
WhatsApp AI is available as a one-time setup payment plus a monthly subscription. Indian and international pricing available.
See the WhatsApp AI in Action
The live demo simulates a real WhatsApp conversation with an AI assistant. Send messages, ask about services, and see how it books appointments and captures your details.